TERMS OF SERVICE

Welcome to Zelvy. By accessing our website (https://zelvy.pk) and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.


1. General

1.1. These Terms govern your use of our website and your purchase of products from Zelvy.
1.2. By using this site, you accept these Terms in full. If you do not agree with any part of these Terms, you must not use our website.
1.3. We may update these Terms at any time, and your continued use of the site will signify acceptance of any changes.


2. Orders & Payments

2.1. All orders are subject to availability and acceptance by Zelvy.
2.2. We reserve the right to refuse, limit, or cancel any order at our discretion, including suspected fraudulent transactions.
2.3. Prices are displayed in local currency and may be changed at any time without notice.
2.4. Payment is accepted via Cash on Delivery (COD). Customers are required to pay the order amount in full at the time of delivery.


3. Shipping & Delivery

3.1. Shipping options, delivery timelines, and costs are displayed at checkout.
3.2. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
3.3. Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may require additional shipping fees.
3.4. For details, please review our Shipping Policy.


✨ At Zelvy, we are committed to making your shopping experience smooth, transparent, and hassle-free.