Overview

At Zelvy, we value your trust as much as we value the quality of our products. Protecting your privacy is a responsibility we take seriously. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

When you visit our site, we may collect the following information:

  • Personal details such as name, email address, phone number, and billing/shipping address.

  • Payment information (processed securely through trusted third-party payment gateways).

  • Device and browsing information such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about products, promotions, and updates.

  • Improve our website and customer experience.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Trusted third-party service providers (such as payment processors, shipping companies, and analytics tools).

  • Authorities if required by law to protect our rights, safety, or customers.

4. Data Protection

We take reasonable precautions to protect your personal data and ensure it is not lost, misused, or accessed without authorization. Payment details are encrypted and handled by secure third-party providers.

5. Cookies

Our site uses cookies to improve your browsing experience. Cookies help us remember your preferences and provide personalized recommendations. You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of promotional emails by clicking the “unsubscribe” link.

  • Request details about the information we hold about you.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and continued use of the site means you accept the updates.

About Our Brand

Zelvy is your one-stop destination for everything stylish, premium, and practical. From wallets, bags, watches, sunglasses, and cosmetics to perfumes and lifestyle essentials, we bring together products that elevate your everyday living. Our mission is simple: to offer timeless quality and modern elegance, all in one place.

Whether you’re looking for something classic, trendy, or luxurious, Zelvy is here to deliver products that suit your lifestyle.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

  • Personal Information: Name, email address, billing/shipping address, phone number, and payment details when you place an order.

  • Non-Identifiable Information: Browser type, device information, IP address, and usage data for website improvements.

  • Cookies & Tracking Technologies: To personalize your shopping experience, track orders, and improve site functionality.

2. How We Collect Information

  • Directly from you: When you place an order, subscribe to our newsletter, or contact us.

  • Automatically: Through website analytics, cookies, and tracking tools while you browse.

3. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Send you updates, promotions, and exclusive offers (only with your consent).

  • Improve website performance and enhance your shopping experience.

  • Fulfill legal or contractual obligations.

4. Sharing & Disclosure

We respect your privacy — your personal information is never sold.
We may share limited information only with:

  • Service providers: Payment processors, shipping carriers, and IT partners who help us operate.

  • Legal requirements: When required by law, regulation, or legal proceedings.

  • Aggregated data: Non-identifiable analytics for performance and research purposes.

5. Data Security

We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data against unauthorized access, misuse, or disclosure.

6. GDPR & Your Rights

In compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws:

  • You have the right to access, correct, or delete your personal information.

  • You can withdraw consent for marketing communications at any time.

  • You may request a copy of the data we hold about you.

To exercise your rights, please contact us at [Your Business Email].

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website signifies your acceptance of these updates.

8. Contact Us

For questions or concerns regarding our Privacy Policy, reach out to us:

Zelvy
📩 Email: zelvyy@gmail.com
📞 Phone: +92 370 9964990

✨ At Zelvy, your privacy is protected — just as carefully as our products are selected.